Contact information

We are here to help! If you have a question about an order, delivery, returns, or anything else, get in touch with the TheLadsOfficial team using any of the options below.

Get in Touch

Email: clothingbylads1@gmail.com

Phone / WhatsApp: 03096607226

Website: theladsofficial.com

Instagram: ladsofficial1

Facebook: The Lads

Customer Support Hours

Monday to Saturday, [10:00 AM – 8:00 PM] (Pakistan Standard Time). We are closed on Sundays and public holidays.

We reply to emails and WhatsApp messages within 24 hours on working days. For the fastest response, please message us on WhatsApp.

When You Contact Us About an Order

To help us assist you quickly, please include:

• Your order number
• Your full name and the phone number used for the order
• A short description of your question or problem
• Photos or a video, if your parcel arrived damaged or you received a wrong item

Helpful Links

Before contacting us, you may find your answer in our policies:

• Shipping Policy: delivery times, charges, and tracking
• Return & Refund Policy: damaged or wrong items
• Terms of Service and Privacy Policy

Thank you for shopping with TheLadsOfficial!